Sustainability Report KPIs at a glance

Selected business and infrastructure KPIs

 GRI Index201520162017
Revenue of the whole Hermes Group (in billion euros)102-7
201-1
2.462.643.13
Number of annual
shipment volumes of the Hermes Group in Europe (millions)
102-7580640766
Number of ParcelShops in Germany (as of: 06/2018)102-715.000
Number of ParcelShops in Europe (as of: 06/2018)102-737.000
Number of Hermes Germany sites (as of: 06/2018)102-7Around 50 locations in Germany
(logistics centres, depots and courier bases)
Number of Hermes Einrichtungs Service partner depots (as of: 06/2018)102-747 in Germany,
10 international (Austria, Switzerland, Netherlands)
Investments* until 2020 (Hermes Germany)
* Infrastructure programme launched 2014, by 2020 a network of 35 ultra-modern and efficient logistics centres and depots will be created
102-10
203-1
300 million (until 2020)

Selected employee key data Hermes Germany (HG) and Hermes Einrichtungs Service (HES)

Number of employeesGRI Index201520162017
Number of employees Hermes Group
(converted to FTEs)
102-812,21512,61815,300
Number of (own) employees Hermes Germany (HG)102-84,7414,9995,555
Number of (own) employees Hermes Einrichtungs Service (HES)102-8297376382
Staff turnover/new hires401-1   
New hires (HG): Total number of employees 3916891,398
New hires (HG): Of which female / male in % 27.9 / 72.130.8 / 69.218.7 / 81.3
New hires (HES): Total number of employees 639464
New hires (HES): Of which female / male in % 23.8 / 76.226.6 / 73.417.2 / 82.8
Staff turnover rate (HG) in % 8.17.914.3
Staff turnover rate (HES) in % 4.13.613.2
Continuing education404-2   
Continuing education (HG): Number of measures (workshops, coaching sessions, internal and external providers) 636243314
Continuing education (HG): Total number of employees who participated in measures: 7188671,520
Continuing education (HG): Proportion of total number of employees in %: 15.117.327.4
Continuing education (HG): Female (% share) 28.739.742.4
Continuing education (HG): Male (% share) 71.360.357.6
Continuing education (HG): Commercial (% share) 93.794.395.4
Continuing education (HG): Operational (% share) 6.35.74.6
Continuing education (HG): Managerial (% share) 2331.713
Parental leave401-3   
Parental leave (HG): Total employees 116145144
Parental leave (HG): Of whom female 778383
Parental leave (HG): Of whom male 396261
Parental leave (HG): Proportion of men in % (HG) 33.642.842.4
Returnees from parental leave (HG): Total employees 10914572
Returnees from parental leave (HG): Of whom female 708341
Returnees from parental leave (HG): Of whom male 396231
Parental leave (HES): Total employees 91011
Parental leave (HES): Of whom female 578
Parental leave (HES): Of whom male 433
Parental leave (HES): Proportion of men in % (HG) 44.43027.3
Returnees from parental leave (HES): Total employees 9105
Returnees from parental leave (HES): Of whom female 533
Returnees from parental leave (HES): Of whom male 472
Age structure405-1   
Employees by age (HG, as of: 12/2017)Of whom femaleOf whom male
Total:5,5551,315 4,204
25 and younger675102 573
26-351,354306 1,048
36-451,245311 934
46-521,050290 760
53-601,005267 738
Over 6022639 187
Employees by age (HES, as of: 12/2017) Of whom female Of whom male
Total:38278 304
25 and younger4211 31
26-3511229 23
36-459812 86
46-525810 48
53-606113 48
Over 60113 8

Selected key audit indicators

 GRI Index201520162017
Auditing Hermes Germany (HG)414-1   
Number of active contract partners 426403376
Number of audits conducted (including follow-up audits) 186244510
Auditing Hermes Einrichtungs Service (HES)414-1   
Depots audited 424345
Certificates issued 42 (100 %)43 (100 %)44 (97.7%)
Of which follow-up audits 7109
Contract cancellations within the scope of auditing 624

Selected environmental indicators

CO2 emission (in tonnes) from HE/HG/HES in relation to Otto Group business (scope: Otto Group business).GRI Index2006
(base year)
201320142015201620172006 vs. 2017
(reduction)
The figures are volume-adjusted compared to the base year 2006.305-1
305-2
305-5
       
Sourcing (HG): 103,72885,86868,63964,07957,36053,31949%
Distribution logistics (HG/HES) 63,95751,98652,60551,56148,12047,99325%
Sites (HE/HG/HES) 12,0579,7819,1108,7207,8576,60245%
Mobility (HE/HG/HES) 1,8901,0091,1661,1161,0571,04845%
Total: 181,632148,644131,520125,476114,394108,96240%

CO2 emissions (in tonnes) from HE/HG/HES in relation to
all clients.
GRI Index20132014201520162017
The values indicate the nonquantity-adjusted
absolute CO2 emissions.
305-5     
Sourcing (HG): 149,960134,199103,738102,661102,693
Distribution logistics (HG/HES) 112,396113,906120,436128,772142,620
Sites (HE/HG/HES) 10,95013,39713,82414,26012,776
Total (without mobility) 273,306261,502237,998245,693258,090