Hermes is pleased that you have visited our website and are interested in our services. We attach extremely high priority to the protection of your personal data throughout the entire business process, as we are keen to ensure that you feel secure when using our website.
The aim of this document is to provide you with information about the nature, scope and purpose of the collection and use of personal data and can be accessed at any time via our website.
With every visit by a user to the website of Hermes, certain data is temporarily stored and processed by our web servers in a protocol file. The following data is stored in a protocol file on each access to our website:
This data is analysed by Hermes internally for statistical purposes and to improve our website and is deleted after a predetermined period.
For the same purposes some data is also passed on to our statistics service provider, Webtrekk GmbH. Collection is carried out through a pixel which is integrated on each website. The following data is collected:
We also use an independent service provider, Lead Forensics, on some pages to record and collect the following information regarding visits to our website:
On any visit to our website, we aim to provide you with the information you are searching for in the language with which you are probably most familiar. In order to ensure this, we and other companies of the Otto groups European logistics division based in other countries each offer their own specific website. In order to be able to guide you as directly as possible to the appropriate website, we use your IP address when a web page is called up for a so-called IP geolocation.
We store the personal data you have provided if this is required in order to answer your enquiry. This data is only passed on to other companies within the Otto groups European logistics division and only if this is necessary in order to answer your enquiry. This may be the case e.g. if you request information regarding the services of the Austrian or Italian Hermes companies.
For statistical purposes and to improve our website some data is passed on to our statistics service provider Webtrekk GmbH. Webtrekk GmbH is certified by the German technical inspection agency TÜV Saarland for data protection in web controlling software. The certification process includes an on-site audit at Webtrekk in Berlin and at the hosting location, where the collection and processing of tracking data are checked for compliance with data protection provisions and data security.
The certification was based on the following:
For analytics purposes some data is also passed on to our service provider Lead Forensics. Lead Forensics analyses the data and provides Hermes with details of website visitors that have accessed our website from businesses only (the fixed IP address of the website visitor is matched to a business). We may then use this information to provide potential business customers with details of services that we offer. Any IP addresses which are recorded as part of this process, which could potentially be linked to individual website visitors, are deleted and not used by Hermes or any third party company.
Pursuant to article 15 of the German Telemedia Act (Telemediengesetz), website visitors can permanently opt out of having their data stored (collected) in a pseudonymous form.
In order to exclude Webtrekk web controlling on this website, a cookie with the name “webtrekkOptOut“ from domain www.hermesworld.com will be used. This opt-out will apply as long as you do not delete the cookie. The cookie is installed for the specified domain, per browser and computer. Therefore, as an example, if you use our website from home and work or with a number of different browsers, you need to install the cookie for each computer and each browser.
To complete you revocation of consent, please click on the following button.
You have the right to obtain information regarding your stored personal data, their origin, recipients and the purpose of the storage at any time. This information can be obtained from the Data Protection Officer of Hermes. Further information on data protection can be found on the respective websites of the other companies of the Otto groups European logistics division.
Hermes Europe GmbH
Data Protection Auditor/Datenschutzbeauftragter
Essener Strasse 89