Worldwide shipping: Looking to win over new international customers?

Global e-commerce with Hermes BorderGuru: We support your participation in the boom of worldwide online retailing.

Across all borders, global e-commerce is booming. The potential for retailers and brand manufacturers is huge; but still many companies remain reserved. Reasons may vary, ultimately every market is different: customs regulations and payment/delivery habits of consumers vary in part enormously. However, these challenges can be speedily and securely overcome with Hermes' global e-commerce solutions. Our solutions provide you with customised options to tap your markets – wholly in line with your corporate requirements.

A partner at your side for you successful internationalisation

The Hermes Group has operations in all key e-commerce markets and, if requested, can organise you whole cross-border e-commerce solution – providing all relevant services from logistics, over customs clearance to doorstep deliveries. With a wealth of experience in the development and implementation of innovative multichannel solutions, our turnkey solutions take a load off our clients' minds. Seize the opportunity and grow internationally – with Hermes BorderGuru.

Close gaps in your service portfolio and address new target groups

The Hermes Group oversees your air shipments, the distribution on the 'final mile' and all payment processes. Seamless tracking and tracing of shipments also provides for transparency and convenience. A smarter, customer-friendly end-to-end service for the global supply chain which retailers and brand manufacturers can use to close gaps in their service portfolio and address new target groups. Our easy to integrate solution for your online shop means that you could soon be selling internationally. Customers from around the world receive information on duties and taxes as soon as they place their order.

The process

Logistics process

We can consolidate your consignments. Shipments arrive at their destination quickly by airfreight. Our strong international network and the intelligent bundling of shipments enables us to offer short shipping times at competitive prices.

Customs clearance

We provide the smooth import clearance of your shipments through customs, always with an eye on all relevant guidelines. Possible duties and taxes are automatically calculated and listed in real time through our interface.


We will deliver the order directly to the customer’s doorstep: no need to pick up goods from the customs office.

Parcel tracking

Seamless tracking from your warehouse through to the doorstep delivery: you and your customers can check on the whereabouts of shipments at any time.

Hermes Germany GmbH

Essener Strasse 89
22419 Hamburg