The 100 millionth parcel since the company was founded is delivered on January 14. Hermes now delivers on all workdays and starts developing a Saturday shift.
The number of depots increases to 45 with the number of consignments per driver/workday rising to 145. Nearly 800 leased vehicles pound the road on behalf of Hermes.
Ten years in business and Hermes acquires new non-Group clients in Tchibo, Westfalia and AMC. Overall, the company processes roughly 1.5 million parcels for non-Group companies. On December 13, co-founder and chairman Werner Velbinger dies. His shares are transferred to Otto Versand, making HVS a 100 percent subsidiary.
Over 30 million parcels are processed this year; revenues amount to DM110 million and the number of employees rises to 1,406.
On January 14HVS delivers its 200 millionth parcel. Drivers are now delivering an average of 156 parcels per day – twice as much as when the company was founded in 1972.
The Hamburg depot is the scene of the first tests run on an IT-based shipment information system (SISY). Due to the high IT costs at that time, the project is dropped, only to be picked up again and developed in 1990.
To expand its range of services for Otto clients, Hermes now delivers sample parcels. In addition, the company delivers valuable items and offers a holiday service in which goods are stored at depots until the customer returns from holiday.
Previously integrated in HVS, the Otto Group’s technical repair and servicing company gains its independence as Hermes Technischer Kundendienst on March 1.
Drivers are equipped with new Hermes summer shirts and winter jackets. The company takes delivery of its 5,000th leased vehicle on October 1. The fleet of vehicles now comprises roughly 1,200 cars and delivery vans.
The 48-hour service is developed into a 24-hour (next day) express service, for which there is growing demand from Otto customers. Following the fall of the Berlin Wall, Hermes makes its first deliveries to East Germany during the Christmas trading period.