myHermes ParcelShop provides your customers with a new, more flexible option for receiving or returning parcels. We operate a network of over 4,500 nationwide ParcelShops which are open 7 days a week.

Hermes offer a fully tracked 2 day service with a first time delivery success rate of up to 95% (Industry average 83%).*

*Source: IMRG Valuing Home Delivery

Hermes Next Day service enables you to offer time sensitive customers a fast, efficient service at a competitive rate.

Hermes Stated Day service allows you to capitalise on key occasions such as Birthdays or Anniversaries by enabling parcels to be delivered on a specific day for that extra wow factor.

Hermes now offer a range of state of the art Proof Of Delivery services; offering peace of mind and reassurance to you and your customers for those parcels requiring confirmation of receipt or a guaranteed handover.

Research indicates that over 84% of customers prefer to be kept informed of when their parcel is due to be delivered* Hermes SMS solution enables you to choose exactly when your customer receives a message, in addition you can personalise your message for each tracking point.

Our Management Information reporting has been developed to meet all of your requirements and those of your customers. Reports include speed of service, undelivered parcel analysis, enquiries & claims and pre-advice reporting.