Hermes Management

Carole Walker has over 30 years’ experience in distance selling. She joined the Otto Group in 1987 when she took up a position at the home shopping retailer Grattan. Here, Carole held a number of management positions before she was appointed as a senior manager with responsibility for warehouse pick, pack and despatch. In April 2001, after completing an MBA, she joined Parcelnet as Director of Operations, becoming Managing Director three years later. With the introduction of a uniform European brand Parcelnet has operated as Hermes in the UK since March 2009. Carole Walker is the UK CEO and a member of the Hermes European Board. In the past three years, Carole has been responsible for the largest investment programme in the company’s history and overseen the transformation of the business into a multi-channel delivery solution.
In November 2017, Walker was appointed CEO of Hermes Europe. As Chief Executive Officer, she is responsible for all the European logistics activities of the Otto Group.

Marc Dessing held various positions at Dun & Bradstreet, the world's leading provider of business information, over a period of 15 years. Here, he gathered his international experience in countries such as Austria and the UK. From 1997, he worked for companies in the DHL/Deutsch Post World Net group of companies, including Danzas and, from 2002, DHL, working in Germany, Switzerland and Belgium. In his position at Danzas, he was responsible for the European FTL business, network traffic and the design and implementation of IT support systems. He has been on the executive board at Hermes since 1 January 2009 where he is responsible for the International Operations and IT divisions as well as for business activities in Italy and Austria.

Frank Rausch has been working at Hermes Logistics Group since 2003. As general manager he was responsible for the transport logistics, finance and control divisions, central services, IT and the HR departments. In 2008, as chair of the management team, he took over the leadership of Hermes Transport Logistics. Since September 2014, Frank Rausch has been responsible as CEO for Hermes Logistik Gruppe Deutschland and Hermes Transport Logistics. After the merger of Hermes Transport Logistics GmbH and Hermes Logistik Gruppe Deutschland GmbH in June 2016, the company trades under the name Hermes Germany GmbH.

Dirk Rahn joined Hermes back in 1990. The economics graduate held a number of management positions including that of division manager of logistics steering for Hermes parcel logistics, a post he held from 1998 to 2004. In 2004, he became managing director of Hermes Einrichtungs Service GmbH & Co. KG where he was responsible for all commercial activities and the marketing, sales, client integration and new furniture logistics divisions.

He was appointed to the Executive Board of Hermes Logistik Gruppe Deutschland in October 2011 with responsibility for operations. Today, Dirk Rahn is Chief Operating Officer of Hermes Germany, accountable for operations and engineering.

Business engineering graduate Olaf Schabirosky started his professional career at the Otto Group in 1994. From 1999 to 2003, he was CEO at Otto Doosan in South Korea. Following other management positions within procurement management while the Blue Yonder joint venture was being set up, Olaf Schabirosky was latterly responsible for cross-company projects within the Otto Group. Since July 2014, he has been responsible for the newly-established resort of projects and services at Hermes Logistik Gruppe Deutschland and Hermes Transport Logistics. After the merger of Hermes Transport Logistics GmbH and Hermes Logistik Gruppe Deutschland GmbH in June 2016, the company trades under the name Hermes Germany GmbH.

Thomas Horst began his professional career at forwarders Pracht GmbH before moving on to TNT Express GmbH in 1989 where he was latterly divisional manager at the Troisdorf head office. In August 2005 he joined United Parcel Service in Munich as their sales director. He joined Hermes Logistik Gruppe Deutschland in 2010 to head sales and was largely responsible for building up the growing parcel business with clients outside the Otto Group. Since July 2014 he has been a member of the Executive Board with responsibility for sales at Hermes Logistik Gruppe Deutschland and Hermes Transport Logistics. After the merger of Hermes Transport Logistics GmbH and Hermes Logistik Gruppe Deutschland GmbH in June 2016, the company trades under the name Hermes Germany GmbH.

Stephan Schiller moved from his position as division manager for sales and key account management for group clients at the Otto Group to Hermes Transport Logistics GmbH in April 2010. Previously, he was managing director within the DAL Deutsche Afrika Linien/John T. Essberger group of companies. His joining HTL coincided with the launch of the sea and air division which he actively built up and developed. In September 2010 he headed the operations sea and air division where he was responsible for all sea and air freight activities. Since July 2014, Stephan Schiller has been a member of the Executive Board where he is responsible for supply chain solutions. After the merger of Hermes Transport Logistics GmbH and Hermes Logistik Gruppe Deutschland GmbH in June 2016, the company trades under the name Hermes Germany GmbH.

Dr Georg Rau was appointed to the Executive Board of Hermes Fulfilment GmbH in August 2014 and is responsible for human resources and IT. Since 2017 he is also appointed to strategy & business development. He studied physics in New Mexico, Erlangen and Oxford, gaining a PhD in theoretical solid-state physics. After completing his doctorate, he began his professional career at McKinsey in 1999. From 2004 to 2008 Dr Georg Rau held a variety of management positions at software developers SAP. He then moved to the logistics enterprise Deutsche Post DHL, joining the Management Board where, among other things, he was responsible for introducing the electronic letter 'E-Postbief' . During his time at DHL he introduced the SAP-based Target-IT platform into the worldwide shipping business at DHL Global Forwarding. Since 2015 he is CEO at Hermes NexTec GmbH and since the beginngin of 2017 CEO at Hermes Europe GmbH.

Andreas du Plessis can look back on a wealth of experience in the telecommunications and e-commerce sectors. The qualified banker studied business administration, history and politics in Hamburg and Cape Town. As Senior Vice President Business Development, Andreas du Plessis was responsible for developing sales and marketing at Netrada and managed the company's launch into the Chinese market in 2010. From 2012, he was appointed to the board of the British delivery management provider MetaPack where he was responsible for the company's launch to continental Europe, the acquisition of XLogics and for developing solutions for personalised deliveries and multi-carrier concepts. Latterly, Andreas du Plessis was Vice President Global Business Development and CEO EU for TradeGlobal in the US. Here, his prime focus was on omni-channel and global fulfilment solutions. Since July 2016, Andreas du Plessis is responsible for public relations, marketing and client business at Hermes Fulfilment.

Carsten Meinders has held a number of management positions since he joined Hermes in 2003. In 2010, he was appointed to the divisional manager’s post for Integration and Services at Hermes Logistik Gruppe Deutschland. Previously, the experienced logistics expert had worked for Nedlloyd, Mercedes-Benz and Danzas. Carsten Meinders was appointed CEO of Hermes Einrichtungs Service GmbH in October 2011 where he is responsible for all commercial activities as well as for marketing, sales and the client integration service.

Michael Dildey has been managing director of Hermes Einrichtungs Service GmbH & Co. KG since 2004. He is responsible for all logistics and processing divisions, also for the IT department. Previously for many years he was managing director in the Sänger group, the current joint venture partner of Hermes Logistics.

Lutz Lehmann has a wealth of experience in the consumer testing industry, and most recently held the post of vice president at TÜV Rheinland GmbH, a subsidiary of the TÜV Rheinland AG, where he was responsible for sales, marketing and global key accounts. As a business administration graduate who majored in sales and marketing, Lehmann was also deputy director for consumer testing and service quality at SGS, Germany, later becoming business development manager for toys and textiles in Europe. He also worked as a quality director at Egmont in Hong Kong. Since 2012 Lutz Lehmann has been CEO of the Hermes Hansecontrol Group.

Michael Dumke kicked off his professional career in 1984 working as a purchaser at the Otto Group where he held a number of positions over the ensuing years . In 1990, the Hamburg native joined Hermes-Otto International GmbH in Hong Kong, sourcing fashion items. His responsibilities here included driving the development of the Asian sourcing market, before in 2000 he changed locations and moved to H-OI Milan in 2000. For the next four years, as a member of the Executive Board, he was responsible for the clothing and consumer goods business unit. Subsequently, Michael Dumke again followed the call of Hong Kong, returning to take up a position on the Board at Eddie Bauer International and then at Lidl Hong Kong Ltd. Michael Dumke has been heading global operations at Hermes-Otto International GmbH since June 2011.

After graduating in business administration, Dieter Zillmann began his professional career at the Hermes Versand Service in 1991. At first he headed the depot at Rheine and later became area manager for Bremen and Hanover. In 2000, Dieter Zillmann came to the company's head office in Hamburg, initially taking up a position as divisional manager for the customer service field team, before being appointed as divisional manager for logistics management at Hermes Logistik Gruppe Deutschland in 2004. Since 2007 Dieter Zillmann has been responsible for the operations of Hermes Logistik GmbH & Co KG in Austria and is currently building up the European network for B2C and C2C parcel shipments.

Mr. Stumpf is responsible for the realignment of the Group Logistics Outbound and the Group Logistics Warehousing.
He started his career at the OTTO Group in 1997 after having finished his studies in vocational and occupational education at the University of the Federal Armed Forces Munich and where also be served 8 years as an officer for the German Airforce.
For more than 20 years, Mr. Stumpf has been working for the Otto Group in different positions in Germany and abroad. For example, he has been responsible as Director Customer- and Format Management at the European Operations Department of the OTTO GmbH & Co. KG.
As Managing Director, he transformed OTTO B.V., Netherlands from a classic consignor into a modern online-only company. The successful sale of Alba Moda GmbH has been carried out under his leadership.
Mr. Stumpf is known as designated Change-Expert.

Aleksey Shulev has more than 15 years of experience, including more than 10 years of leadership at management and senior management levels with leading international business institutions in financial services, technology and ecommerce such as such as Net1 AG, Bristol-Myers Squibb, Western Union etc. He is having a strong track record in general management, new business, strategy, innovations, operations and business development. Aleksey Shulev is holding a degree in Automation Engineering and his career emerged in IT function in various Russian and International companies. Over the time his career was developing from pure IT to Operations and Business Development, this development was supported by Executive MBA degree from Northwestern University, Kellogg School of Management (Kellogg-WHU Executive MBA Program).
Aleksey Shulev joined Hermes Group as CEO of Hermes NextTec Russia in 2013, responsible for full-scale ecommerce business in Russia, and then moved to Hermes Russia, as a CEO, responsible for the entire parcel shop business in Russia.

CEO Hermes Italia S.p.A.

Viviane Reichert-Brown has relevant experience in the retail distribution logistics industry and in-depth knowledge about the dynamic French market. Born in Germany, she is the CEO and Chairman of the Management Board of Hermes France Holding SAS, which is based in Lille and was founded as an integral part of the Hermes Group at the end of 2016. In this position, she is responsible for the strategic direction and development of the two former 3 Suisse International (3 SI) subsidiaries Mondial Relay and Girard Agedissn which has been acquired in 2016. Since the beginning of 2017, both companies have been integrated into the holding company.

Most recently, Viviane Reichert-Brown worked for Palletways Europe GmbH in Zurich, Western Europe's largest network provider for palletized freight. As Group Director, she was responsible for the Service Quality and Customer Service divisions. Prior to that, she held numerous executive positions with the Dutch integrator TNT, inter alia, at the divisions Customer Service and Operations. Also she was a member of the management of the French business unit in Lyon.

Born in Holland, Martijn came to the UK in 2006 to set up TNT Post North Ltd., after which he became Operations Director of TNT Post. In 2013 Martijn moved to Hermes where he became Operations Director and after promotions into COO and Managing Director, he was appointed CEO of Hermes UK in November 2017.