Hermes Logistik GmbH & Co KG - part of the Hermes group of logistics companies - has been making a success of delivering parcels to private persons since 1 July 2007. Business processes put the customer up front and focus on quality and service
With over 1,600 Hermes PaketShops in Austria, the company also has a nationwide network of drop-off/pick-up points for shipping private parcels. Whether in the local newspaper stand, baker's or tobacconist's, Hermes PaketShops welcome the personal contact with customers and provide opening hours that meet the needs of professional people. Likewise, vendors can use PaketShops as an alternative delivery address - customers can choose to pick up their parcels from the PaketShop whenever it is convenient. An end-to-end electronic information service delivers a seamless flow of details during the shipment. Clients and end-customers alike can follow shipments in the Internet and call up key information at any time.