Hermes BorderGuru is an innovative subsidiary of the Hermes Group, headquartered in Hamburg. Since 2015 the company offers a new service for e-commerce retailers and internationally operating manufacturers, allowing them to offer and deliver their products globally. The service includes logistics, payment systems and customs clearance - key ingredients for successful cross-border e-commerce sales.
The service is implemented via a "shipping-client" which is integrated into the client's web shop. The "shipping-client" informs the customer about all costs (customs, transport, taxes) and coordinates the shipment as well as the payment process. It also manages returns.
Hermes BorderGuru now ships hundreds of parcels every day from Europe and the US to all destinations around the world. The company already helped a steadily growing number of merchants to reach new target groups and increase sales in regions like China, Australia, Europe and North America.
As part of the Otto Group the company benefits from an extensive network of professional partners and can thus offer competitive prices right from the beginning. By combining passion and know-how and participating in a global network, Hermes BorderGuru has all it takes to become a leading international e-commerce logistics company.