Returns are an integral part of any distance selling business operation. It is impossible to avoid them altogether, but they can be kept to a minimum by ensuring that all processes are professionally managed. Hermes Fulfilment can advise you on how to reduce the amount of returns your business has to deal with. It can also manage your entire returns process. We can respond to complaints and take care of all the associated activities – from receiving returns through product reprocessing or repair to repacking. We will also issue credits and ensure that your customers are refunded as quickly as possible. In other words: while you concentrate on your core business, we handle the rest. Fast, efficient and with the highest quality.