Responsible service

Meeting growing customer expectations in the expanding e-commerce sector presents Hermes Fulfilment with new challenges. The demand for more flexible and faster deliveries requires a continuous review of our operational processes, taking into account economic factors as well as resource management and employee-related aspects.

Hermes Fulfilment reviews and adapts its processes to meet customer and operational requirements.

A combined heat and power plant that went into operation at the Haldensleben location in 2015 is reducing energy consumption. Four colonies of bees now live on the roof of the Haldensleben logistics centre. These bees help pollinate local crops and produce about 100 kg of honey a year. At our Haldensleben and Ohrdruf locations we have set up insect hotels that serve as a haven and nesting place for bumble-bees, wild bees, green lacewings and ladybirds. NABU, a German non-governmental organisation focussing on nature and biodiversity conservation, and Lebenshilfe, a German association for people with mental disabilities, their families, experts and friends, were both instrumental in implementing this project.