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Our simple and easy Parcel Returns process allows your customers to return unwanted items within minutes of visiting the website. This web-based service enables customers to return multiple parcels at once and choose from our 3 day courier delivery or 2 day ParcelShop drop off service, which includes complete visibility with end-to-end web tracking.
Hermes makes delivering and returning parcels easy with our new International delivery service. (This service is only available if you are shipping over 100,000 parcels per annum.)
Here are four reasons to go International with Hermes:
One point of contact to manage your entire International delivery proposition.
One label throughout the parcel journey which means no re-labelling, no errors and delays for your customers.
One single point of parcel tracking for your customers at hermesworld.com.
We are local to your customers Internationally with access to the largest ParcelShop network in Europe with over 36,000 stores and local couriers across 20 countries.
50% of consumers don’t buy from overseas retailers because of the potential hassle of returning an item.*
Our returns process is just as simple as delivering and is managed by our International delivering team to ensure that parcels are returned quickly and safely.
*Source: Parcel Deliveries 2013 Usage & Attitudes Survey
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Portugal, Slovakia, Spain, Sweden, Switzerland and United Kingdom.