What Our Clients and Their Customers Think About Us

Client Testimonials

Here's what some of our clients say about us:


“At Cloggs we pride ourselves on unbeatable levels of customer service, and our partnership with Hermes has played a pivotal role in making that possible. Working with Hermes, we have met and exceeded the expectations of thousands of customers with fast, low cost delivery and a range of different delivery methods that offer complete convenience.”

Next Directory

"Hermes have delivered parcels to our customers since the arrival of the ground-breaking Next Directory in 1988. The couriers have provided the personal contact with our customers, helping to contribute to the success of the Next Directory."

M and M Direct

"M and M Direct are delighted to be working in partnership with Hermes. They offer a strong and flexible courier network and have a real focus on continually improving the service to our customers which we believe is vital to the future growth and success of our business."


“At Damart our customers tell us how much they appreciate really good service. Whether it's from our friendly UK call centre where our advisors are there to assist them or from the special courier service to the customer's home. We have now been working with Hermes for many years to ensure our customers receive a first class service."

Client Video Testimonials

Client Case Studies

JD Williams

"Service levels have improved year on year with Hermes and are significantly better than we experienced with our previous carriers."

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"Since the contract started Hermes has consistently hit agreed service levels."

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Wynsors World of Shoes

"The switch to Hermes has improved the delivery service available to our customers."


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Cotton Traders

"We have been reviewing feedback during the early stages of the Hermes Returns service and the overriding response has been very positive."

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Hermes UK

Capitol House,1 Capitol Close
Morley, Leeds, LS27 OWH
United Kingdom