Hermes NexTec: Your full-service partner in e-commerce

Who we are

Founded in 2010, Hermes NexTec established itself within a few years as a company that ensures worldwide that things “click” with customers in the web stores. We focus on services related to the development, operation and marketing of international online shops in the area of fashion and lifestyle.

Even our origins as a subsidiary of the Otto Group, the world’s second largest online retailer, makes us a modern part of a globally established fashion network. As part of the Hermes Group, which also operates internationally, we also allow you to benefit from the service spectrum, which includes the entire value chain of trade: sourcing, quality assurance, transport, fulfilment, package services and two-man handling.

Our portfolio is in turn a testament to our work. The clients who trust us in e-commerce include well-known and successful brands such as Adidas, Escada, Swarowski and Wrangler.

What we do for you

Whoever wants to be at the forefront of the Internet, the marketplace of today, requires an online shop that can do more than what everyone else can.

Only those who manage to recognise the needs of their customers quickly and fulfil their expectations regarding product range, offer presentation, user management and service will prevail in the long run.

Our full-service offer provides the optimal basis. Depending on what you need, whether the whole service package or complementary partial solutions: With our extensive knowledge at launch and implementation as well as the migration of your shop, we have the right answers to your questions.

What challenges are you facing?

  • Increasing diversity of products?
  • Rapid technological development?
  • Increasing customer requirements for online stores?
  • Your competition is just a mouse click away?

Our solutions are:

For your successful online business, Hermes NexTec offers all services along the entire supply chain – from individual consulting to customer-specific design, rapid implementation, and daily operations to effective marketing and active customer service.

How we do it

In short: We develop a high-performance shop for you. Nestled in a high-quality shop design compliant with your CI, simple and intuitive navigation provides for a shopping experience that impresses even the most demanding customers.

The foundation is a proprietary, globally proven, and modularly structured software solution. In addition there is the comprehensive service of our advisory specialists, who are familiar with the specific requirement profiles of fashion online shops. Many years of practical experience in design and operation guarantee high-performance implementations.

Hermes NexTec operates according to a service principle optimised for you. We bind our success closely to yours – our participation in this success is measured by your sales. This individual strategy makes us binding partners in the rapidly growing segment of e-commerce and guarantees optimal processing of your transactions, under constant development of all market-relevant requirements.

Whether full-service or partial solution: Your goal is therefore our goal. Hermes NexTec makes your online business more successful!

Who we are

The world is getting smaller – even more so in e-commerce: There is hardly an online shop that is still limited regionally. In order to assist our clients in reaching international success, we are represented by powerful teams at sites in the US, China and Russia in addition to our headquarters in Germany. Our local IT and marketing specialists are familiar with the peculiarities of their markets – regardless of whether this involves the needs of end users, legal issues, SEO optimisation, or various payment options.

And what can we do for you?

In addition, we offer services throughout the back-end via our partner Hermes Fulfilment – warehousing, distribution, returns and payment management. The entire alignment of our services geared toward target groups and brands knows only one purpose: Attracting satisfied and loyal customers.

Premium brands: Our references

More than 60 online stores are operated worldwide by Hermes NexTec. A selection of our clients:


Hermes NexTec GmbH

Essener Bogen 6b
22419 Hamburg
Germany

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