Border Guru is an innovative subsidiary of the Hermes Group, headquartered in Hamburg. Since 2015 the company offers a new service for e-commerce retailers and internationally operating manufacturers, allowing them to offer and deliver their products globally. The service includes logistics, payment systems and customs clearance - key ingredients for successful cross-border e-commerce sales.
The new service is implemented via a "shipping-client" which is integrated into the client's web shop. The "shipping-client" informs the customer about all costs (customs, transport, taxes) and coordinates the shipment as well as the payment process. It also manages returns.
Already BorderGuru delivers shipments dispatching from the USA to all destinations around the world. In addition, tests for shipments from Europe to the USA and China will start in the weeks to come. Previous tests have been successful and show that the company can support international retailers to improve their international sales and reach new target groups.
Belonging to the Otto Group the company benefits from an extensive network of professional partners and can thus offer competitive prices right from the beginning. By combining passion and know-how and participating in a global network, BorderGuru has all it takes to become a leader in international e-commerce fulfillment.